For a few years now we've been going to the hospitals, been seen very quickly and efficiently and home in no time. I've posted about it often - but it was one of the lost threads.
Mrs Bristol UK is more amazed because in Quebec things always took a long time. In fact, I remembered accompanying my step daughter for a blood test once and we went very early because it "always took a long time and the earlier the better" from their previous experiences. The waiting room was packed out. People were called a few at a time and it seemed an age before the next batch was called. We were there at least three hours.
Thinking about it now, and having been for the same thing here what must have been around 50 times between me and her, not every blood extraction takes the same time; some folk are not comfortable with the needle, some veins don't like to behave etc. So maybe previously in Quebec when they called half a dozen names perhaps they didn't call the next batch until they'd all
been done and the phlebotomists who have finished with their patient just twiddle their thumbs in the meantime.***
Even when there has been a bit of a wait at the Moncton Hospital there has been a constant flow in and out instead of people waiting for a batch of names to be called. And that's been when they were at 100 Arden as well as the new unit.
Anyway, we've mentioned this to the M/I/L many times and she's responded how, with her late husband, everything in Quebec took an age.
She's been with us for a couple of my wife's tests and seen how quick it's been. Finally, today, it was her turn.
Her first time as a patient here so the registration process took longer than a simple check-in. There was one ahead of us on arrival and while we were registering, the queue became 8 behind us. By the time we were done, five of those behind had moved over to the clinic part.
Yet we still got to the desk without queuing and then we went straight in!!
No wait, no number. In and out in a couple of minutes.
We then headed to x-ray where we sat for all of two minutes before being called to register there. That took no time at all and we'd barely sat back down when she was called and taken down to the x-ray room.
She changed, came out of the cubicle, turned around so my wife could knot her gown and then she was taken in for the x-ray. And back out in a couple of minutes. Phenomenal.
I reckon from, entering the hospital to leaving, we were there for under half an hour.***
Thinking back to my time last year getting my toe treated at the Dumont, my waiting area was also that of the blood clinic. I now remember that people were called in batches of three or four and there did seem to be a longer gap than should be necessary between people being called.
It also seemed that there was a single registration point for all the clinics (or at least a few) so that those there for a blood test had to wait with everyone there for procedures that probably involved a longer check-in process. It's noticeable that all the different clinics at the Moncton Hospital have their own registration desks.
Perhaps someone (Willie?) can confirm my observations on the Dumont's process. Maybe it's changed.